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HomeSmall AppliancesRice CookersWolfgang Puck WPDRCR10 10-Cup (Uncooked) Rice Cooker and Steamer |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 21 customer reviews )
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Most Helpful Customer Reviews
88 of 98 found the following review helpful:
 Toxic Coating Breaks Down Easily! Apr 08, 2010
By Joyce B. Johnson
"CTChicklet"
I have owned this cooker for just over one year. I rarely take time to write reviews because I usually have nothing significant to add. This time is different! I hope everyone reads what I have to say because their and their family's health depend upon it. What is also disturbing is that Wolfgang Puck's company could not care any less.
Upon receiving this rice cooker, I was shocked at the POOR QUALITY of the cooking pot itself, which is light-weight aluminum sprayed with a very thin, teflon-like coating to keep the rice from sticking. I usually only buy the very best cookware, and rarely buy any with a non-stick coating because it is well known that these coatings contain toxic substances that we can ingest as they break down. I bought this sight-unseen, though, because I was only going to be steaming food in it and I trusted this would be up to my high standards. After all, Wolfgang's "spiel" for this item includes these words: "... he brings that same (unparalleled) level of excellence to his own line of professional-quality cookware." If this is his idea of professional-quality cookware, I now think he must be an idiot - or a fraud. While I am not one who likes to complain, I called his company twice over the past year to discuss this problem. I got nowhere. They just do not care about design issues that can affect public health, so I decided to write about this problem instead.
As careful as I have been to use the special plastic spoon provided with the cooker to prevent scratching, the pot's toxic finish began to show marks of wear within two weeks of once-a-day use. A replacement pot that I recently began to use has shown the same undue wear. I see now it is a design problem. The cooking pot is one layer of thin aluminum with no extra layers at its bottom where it sits directly over a hot heating element. Although the element is covered, it obviously is not enough to protect the bottom of the pot from heating temperatures that cause the ultra-thin, non-stick coating to break down. It only breaks down at the bottom, not at the sides. Both cooking pots began to show wear and tear within just a couple of weeks of light daily use, and leaving food in it to keep it warm probably hastens the breakdown. The problem is not an aesthetic one. This breakdown of a toxic surface contaminates the food you eat and can lead to cancer and contribute to other health problems.
As I said above, I see no recourse but to throw the whole thing out. What good does it do to keep replacing a cooking pot that is simply not built to specs that can withstand sitting on top of its heating element? After going through two cooking pots in less than 6 months of usage, I believe it is fair to say that the coating on the pot is simply not heat-resistant enough to be safely used as instructed in this rice cooker. Shame on Wolfgang Puck for putting his name on it and misleading so many of us!
19 of 20 found the following review helpful:
 Great! May 25, 2009
By A. Suarez
"Moni's Mom"
This rice cooker makes the perfect sticky rice. Don't follow the recipe on the bag of rice...instead, try pouring 2 cups of rinsed long grain or medium rice into the nonstick bowl, and then fill the water to the 2 1/2 cup line (the bowl has measuring lines on the sides of the bowl). This recipe makes great sticky rice! Also, the rice cooker turns off automatically when it's ready to eat, and defaults to a warming mode that keeps rice fresh.
13 of 13 found the following review helpful:
Great! Oct 14, 2009
By queenc
I was skeptical buying this one because there were so few reviews, however, the other rice cookers/steamers in this price range had such mixed reviews that I took my chances on this one. I love it! The rice was cook perfectly, no burnt rice on the bottom at all. Also, the keep warm feature does not burn the rice either. Additionally, the lid and the inside of the rice cooker are removable making for very easy cleaning. Really great!
10 of 10 found the following review helpful:
Pass on this one!!! Jan 01, 2010
By Diesel
It was time for me to get a new Rice cooker I thought I would get something a little fancier than the my last one. We have Rice with dinner almost every night. This Rice cooker either burns the bottom or spews white goo from the top all over the counter. The cover / lid gets in the way when serving and is not that easy to remove. I am much happier with a rice cooker that has a glass lid, To bad it took me $40.00 to learn that! Learn from my mistake and be happy you did...
20 of 24 found the following review helpful:
You call this a rice cooker? Dec 03, 2009
By Mylanie Manuel
"Cubanita"
Maybe it's because I'm Hispanic, and we eat rice practically everyday, but something as simple as cooking rice should not be so complicated! I've gone through many rice cookers. I read the reviews and thought this must be great! Boy was I wrong. I returned it after reading the instructions. The fact that the lid cannot be removed and immersed in water to be cleaned was a MAJOR turnoff, aside from a number of other things. I definitely would not recommend this rice cooker.
See all 21 customer reviews on Amazon.com
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