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404 of 410 found the following review helpful:
 Vita-Mix is fantastic! Nov 05, 2004
By Kate McMurry
"Young Adult Author"
I have owned the Vita-Mix Super 5000 since 1997, and I love it. I can grind flour, make juice, soup, ice cream (the fruit smoothies I make with this are to die for)--in short, every kind of food processing you can imagine. This baby is built to last and has a 7-year warranty.
In 2004, a couple weeks after the 7 years were up, I was very upset when it broke down. I thought, "Isn't that just the way these things tend to go with warranties?" I searched for Vita-Mix on the web (the URL is their name, and there is a link on this page, to them, too). I clicked on the button for service, got their 800 number, and called them at 6:00 p.m. Eastern time, and they were there. The service rep was friendly and knowledgeable. She asked me to describe in detail the symptoms of my ailing Vita-Mix. She then said, when I asked about it, that even though I was past the window period to do so, the company would still allow me to buy a three-year extended warranty for $120. I jumped at that, and found out that I could use it to cover the parts (and shipping) to fix the problem. She said I needed an "assembly piece" that sold for $75 without a warranty, a "drive socket" worth $12.00 and the shipping of $9.95 would be no charge to me. She said she was including a small wrench and instructions and I can fix it myself. So right off the bat I used most of the $120 to fix my first problem.
I've never seen anything like this kind of service. When our tabletop water distiller broke, we had to send it in for warrantied repair, which cost $50 shipping (we paid), and weeks to get back. I think shipping the Vita-Mix to the company might have cost nearly that much, so I was delighted to have this option of getting the parts in 10 days to fix it myself and have my beloved Vita-Mix back working within a week and a half.
If you are ever in the market for a food processor that is professional quality that works great with amazing customer service, this is it. The price is very competitive for what you get, and the product itself is fabulous. (Only one tiny little caveat--which is true for =any= blender--wear earplugs when you do the very high speeds or you could hurt your ears.)
Update March 23, 2009: I've owned the Vita-Mix 12 years now, and I still love it! See my comment to this review with today's date which contains information on my experiences with the sales personnel of the Vita-Mix company today.
Update December 23, 2011: My Vita-Mix is still going strong after almost 15 years!
149 of 152 found the following review helpful:
Vitamix Review Feb 21, 2006
By T. Yanuck
I love this blender!! It seemed pricey to me, but I've had mine for about a month (down to about $10 per smoothie!) but I love it and expect it to last a long time, based on what friends have told me about their machines.
Two great things about this blender. First, it is so easy to use: no assembling to use and disassembling to clean. It is one piece. I find myself using it in place of my food processor also because I don't have to go through the hassle of putting the pieces together.
Second, I have become hooked on "green smoothies." I can put anything in this blender and it purees it into a smoothie consistency. I put spinach and raw carrots in and then add whatever fruit I want with some cold water and the blender can make it into the consistency of thick juice. I'm experimenting with broccoli next. My whole family is eatting tons more fruits and veggies and that makes it worth the price to me.
92 of 93 found the following review helpful:
 Pretty good Nov 06, 2006
By Jim of Oz
"jim-of-oz"
My wife uses this a lot more than I do. We have fruit/veggie juices most mornings. For the most part, you don't have to worry about peeling or seeding - this thing just chomps up whatever you dump in and about a minute later you have juice. I use it to make ice cream - a handful of frozen strawberries and a cup of half&half and forty-five seconds later you have a pitcher of ice cream. I also used it to puree cooked onions for a vindaloo sauce - thirty seconds in this revealed a far better product (smooth with no chunks) than I'd ever gotten with my other food processor.
There are some drawbacks. It's expensive for one. It isn't always easy to get stuff like ice cream completely out (the stuff hides below the blades). It is noisy, but since time of use is usually short, it's bearable. It sucks 11.5 amps! - That's about as much as my 10" mitre saw does.
Unlike some others, I've found cleaning it to be easy. Dump some hot water in, add a couple of drops of dishwashing liquid and turn it on. Do it again with clear water and it's finished.
My wife swears by it, and I find it pretty handy.
94 of 96 found the following review helpful:
AWESOME machine, a proud owner for 10 years Jun 01, 2006
By buster bluth
Regarding if this is overhyped or not---
The vitamix does do a bunch of "stuff," but you really shouldn't buy it as a food processor or ice cream maker or even bread maker.
What I REALLY use this blender for is whole juicing for health purposes. Because of a number of health problems I have, I find that eating a large number of raw fruits and vegetables really keep me healthy and keep my weight under control.
Because of the VITAMIX and ONLY because of the Vitamix-I'm able to whole juice(NO juice extraction-it pulverizes the fruit or vegetable whole and includes the fibrous pulp)the equivalent of 16 cups of raw fruits and vegetables a day. There is no other way I could ingest sucn a large amount, and eating this way has been such a health blessing for me.
SO, if you are buying this appliance for a food processor or an ice cream maker-no, that's really not thee best reason. But if you are interested in juicing fruits and vegetables whole for the health benefits, this is the only type of appliance(there's some other brands too out there, but I prefer this one)that will do the job. This appliance literally changed my life in terms of my eating habits.
178 of 188 found the following review helpful:
If I could marry it I would..... Apr 17, 2005
By Toomuchtimeonmyhands
First off, I bought mine in 1997 with the intention of just trying it out for a month and returning it for a full refund if I didn't like it. And for it's price, I really thought I wouldn't like it enough.
Man, was I wrong! I've had mine now for 8 years and I can honestly tell you I've used it AT LEAST once a day. I make baby food, I make frozen yogurt, I make smoothies, I make frozen coffee treats, I make juices, I make soups, I grind whole grains to make fresh flour and even breads with mine(I bought the dry blad container as well to do the breads and grind grains).
I can honestly say my diet has become MUCH healthier and it's so easy to just fill up on fresh fruits and vegetables by juicing the VITAMIX way. I went from just juicing fruits to making alot of veggie-fruit or veggie juices at this point that really work great! I notice the difference in terms of my energy, health, hair/nail/skin, and weight when I'm Vitamixing juices alot in my daily routine.
Do yourself a favor a buy yourself this product-it's easily my most cherished appliance in my kitchen and it really promotes a healthy diet for all family members!
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