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HomeSmall AppliancesWaffle IronsVillaWare 2010 UNO Pro Belgian Gravity Waffler |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 59 customer reviews )
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Most Helpful Customer Reviews
57 of 58 found the following review helpful:
 I'm glad I got this machine! Jan 18, 2006
By Ingrid Cantave
I bought this machine because I liked the fact that it made 1.5" thick waffles, rather than the 1.25" waffles that the other flip machines make. I also liked the short handle of the iron and its compact appearance. I felt that the machine was sturdier than the Waring Pro waffle machine, the other machine I was thinking of buying. I was hestitant to spend $100 on a waffle machine. But I reasoned that if I was willing to pay $80 for the Waring Pro, I could pay $20 more for a machine I really wanted. I am definitely happy with my decision!
The first time I used the machine, I used a belgian waffle mix and a spray made for waffle machines. The first waffle was okay, but when I adjusted the browning level to 5, instead of the 3-4 suggested by the manufacturer, I got the crisp and fluffy waffle that I wanted. The machine beeps when it is hot enough to fill and again when the waffle is ready. The whole process went smoothly; there was no overflow, no dough got stuck and I was able to wipe the machine with a damp cloth when I was done. I also used a pastry brush to absord any left over grease and remove the one crumb that was left behind. I made four waffles for four people, but they were so big that we just split two between the four of us and saved the other two for later. Everyone loved the waffles! I don't remember how long it took to make all four waffles, but I don't believe that it took more than 30 minutes to heat up the waffle iron, mix the batter and cook the waffles (the mix had to stand for 15 minutes to allow the yeast to activate).
The machine is heavier than I expected, but not an unreasonable weight. I keep it on top of my kitchen cabinet because it takes up a lot of counter space, which is a bad thing in a small kitchen. It takes a while for the machine to cool down, longer than I expected. These are very minor drawbacks. I really love this machine, especially because now I don't have to rely on IHOP when I need a waffle fix!
40 of 42 found the following review helpful:
Very compact yet works like a Pro-Style Nov 21, 2005
By Krishna Polina
Too bad, I missed on this New Waffle Iron when I shopped for a Professional series waffle iron. I got Waring Pro WMK300 model which does EXCELLENT Belgain Waffles and has great reviews here. I saw this NEW Villaware model in a friends house and it works as good as the Waring Pro model and does better in looks. It's much more compact and looks styish in kitchen. Maybe, someday I will get this because I find the Waring Pro model looks very ugly after seeing this model or the Kitchen-Aid model(way too expensive but makes 2 Waffles at a time)!
This model has all the features found in other Pro series models like beep indicator when waffle is done, browning setting, 180 degree flip etc. The finish and style of this is more like the $299 Kitchen-Aid model. Villaware also makes another model V3400 which has the stainless steel look. But, this model looks more compact because of the shorter handle.
Waring pro model has a plate that is supposed to collect the batter spill. I find this useless as most of the time the spill happens outside of this plate. So, I spread an Aluminim foil under the iron to aviod any spills on the units base to save my cleaning time. Anyone, who gets this model can do that as well.
39 of 42 found the following review helpful:
 Poor product lousy customer service Sep 18, 2007
By Elizabeth Brooke
"innkeeper"
I bought two of these products because I own a B&B inn and waffles are a breakfast favorite with our guests. One of the machines worked and one did not. It was an absolute nightmare dealing with customer service and trying to get my wafflemaker replaced. When I finally did get a replacement, the replacement was faulty. I called the company again to tell them of my frustration and of the urgency of my need to replace it as it was being used at our inn. I must have called customer service a dozen times. Finally, I asked to speak to a supervisor and the wait time was over an hour to speak to "Clyde". I gave up. I have been in business for 30 years and this company is by far the WORST for customer service of anyone I have ever dealt with. As I write this I am still trying to get through to find out why my replacement machine has not been shipped. It has been over a month! I am so upset that I am writing this review. I have never written a review about any product before but I hope this will prevent others from having to go through this terrible experience. My message to Villaware: stop selling products that are inferior and properly service what you sell!
13 of 13 found the following review helpful:
2 months old - heating element has failed Mar 20, 2007
By T. Fraser
I've owned any number of VillaWare products in the past and have always been happy with their quality and longevity. This product has not lived up to that reputation - the heating element has failed on this unit after only about 6 uses in 2 months.
12 of 12 found the following review helpful:
Would not buy this again Dec 31, 2007
By Kitty Kat
I bought this waffle maker two years ago. After using it for about six months, I noticed that it didn't get as hot as it did when I first bought it. I had to turn it up all the way to "7" to get the waffles done. After about two years, it finally died. The orange light came on, but it wouldn't get hot at all. Also, very hard to clean. Very disappointed in this product.
See all 59 customer reviews on Amazon.com
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