Average Customer Review: ( 1 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
9 of 9 found the following review helpful:
Product good, service terrible Jun 23, 2009
By Book Marm I received my coffee maker and loved it for almost a year, until it stopped dripping the coffee. I had followed all the directions for cleaning and servicing the machine. I called the Arabee company from whom I purchased it.
They promptly made arrangement for me to get it back to them, as it was still under warranty. They have now had it for over 4 months and I can't get a proper response from them. I have been told that it took 6 weeks in the queue to get to service, then they needed a part, which may or may not have had to come from Italy. Now they won't even return calls or answer when I call. The next step, I guess is a legal one to get a new coffee maker or some form of recovery.