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HomeSmall AppliancesSlow CookersKitchenAid KSC700SS 7-Quart Slow Cooker, Stainless Steel |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 117 customer reviews )
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Most Helpful Customer Reviews
287 of 291 found the following review helpful:
 BEWARE!! - My crock cracked during 3rd use Jun 06, 2007
By Renee
After my experience, I looked up KitchenAid's website. There they have a forum and a special thread for those who have had their crocks crack. Some people are on their 3rd replacement and the crocks are cracking in the same place every time.
MY REVIEW:
I bought this KitchenAid slow cooker in black and I really had to talk myself into buying it because it was so expensive. I kept telling myself you get what you pay for. Well, tonight I want to cry because I had just started a pork roast to cook overnight. After leaving the kitchen, my husband and I both heard a loud pop. I went back and found my slow cooker leaking liquid all over the place. I took out the crock, turned it upside-down and found a winding crack all along the bottom.
I've only owned my KitchenAid slow cooker for about 2 weeks and the crack occurred during the third time I used it. At this point I don't know if I want a replacement slow cooker directly from KitchenAid or whether I want to return the slow cooker to Amazon for a refund. If I got a replacement, I would be nervous to leave it on overnight or when I leave home, which is the whole benefit of having a slow cooker. Worrying about your slow cooker that has a retail price of $150 doesn't seem like a very good value to me.
56 of 56 found the following review helpful:
KitchenAid Has A Problem Jan 06, 2008
By John Corcoran
Ordered the KitchenAid Slow Cooker as an addition to our KitchenAid counter top collection. Sure, I read the reviews, but I knew KitchenAid had a great reputation. I've not had any problems with my other KitchenAid appliances. Two weeks later I knew I was in trouble. I heard loud pops from the kitchen and sure enough the ceramic pot had cracked. A review of the KitchenAid forums supported my experience. Many other loyal KitchenAid consumers had identical experiences. Not only had they experienced the same problem, KitchenAid apparently began blaming consumers for the problem or denying that the appliance had problems. Sure they would honor their year guarantee, by replacing the ceramic pot. In one instance a consumer had hers replaced several times. Apparently, KitchenAid has comprised their quality control on this appliance. This is not what I would expect from a company that I had held high in regard. Consumers who are considering purchasing this appliance should review the KitchenAid consumer forums for this slow cooker. Amazon honored their return policy and I requested a refund.
134 of 142 found the following review helpful:
 Great slow cooker Nov 13, 2006
By W. Miller
After my old Rival slowcooker stopped working, i decided to get one that didn't boil or run so hot. And I wanted a bigger one.
The KitchenAid one cost more (take 25 off with Amazon) but I like that it has a simmer setting that is great for soups.
Pluses: Huge. The lid seals to the pan so no steam escapes. Digital timer. Looks nice. Programmable timer. Cool on outside. Maintains proper temperature.
I've cooked twice with it and the results were excellent.
The prior reviewer commented it was too heavy to take to potluck with her. Well..yeah. Get something smaller for that. It's absurd to rank this product based on that.
76 of 80 found the following review helpful:
excellent slow cooker Nov 27, 2006
By J. Colasurdo
My less than 2yo rival slow cooker died, so I started shopping and this Kitchen Aid had so many great features. I love the large capacity for family meals. For its first test run I made the Chipolte Chicken Drummettes recipe that came with the cooker. They were excellent; we especially liked the countdown timer for when the kids were asking how long until dinner!
Then Sunday my family decided about 1 in the afternoon they wanted stew for dinner, so I put it to the test loaded it up with veggies thawed, browned added the meat and kicked it on high temp. at 2 pm by 6 it was looking good. Now for the real challenge cooking dumplings on top. Mixed my dumplings plopped them on left the lid off for the first 10 minutes of cooking plopped the lid on for 10 more minutes of cooking and they were done! This is the first slow cooker I've ever owned that could actually cook the dumplings in just 20 minutes (my rival took an hour and still parts were doughy) Stew was excelent evenly cooked, and on high temp no burned spots.
Ceramic pot is easy to clean- seal on lid easy to remove and wash plus the seal kept steam from condensing on cupboard above cooker too.
As to the weight of the product, yes, it is heavy but it is the ceramic pot adding most of the weight any ceramic crock or bowl of 7 quart size is going to be heavy.
29 of 29 found the following review helpful:
Cracked Pot Nov 19, 2007
By R. Andrews
"Birdlegz"
We purchased this slow cooker and were looking forward to meals that were no longer dried out and mushy from overcooking. After ONE use, the ceramic cracked and liquid leaked underneath to provide us with a sticky mess. So far, Amazon has made returning this product easy, but I should have been more aware of others who reviewed this for the same problem.
See all 117 customer reviews on Amazon.com
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