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HomeSmall AppliancesToaster Ovens / ToastersDucane 31731101 Affinity 3100 Propane Grill, Black |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 33 customer reviews )
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Most Helpful Customer Reviews
32 of 33 found the following review helpful:
 Quality and Great Customer Service Apr 16, 2009
By Griller
This is the nicest grill I have ever owned and I can't believe it really is only about $100 more than the last grill I had which was a total piece of junk. It is really nice, quality made. It heats evenly and quickly and is really much larger cooking area than I thought. Its perfect.
I put the entire thing together on my own and I'm a pretty petite woman. It was nowhere near as complicated to assemble as I thought. However I could not locate the knobs for the grill (dials) or the handle for the door. I re-checked every box, maybe it was there and the kids conveniently "relocated" it or it was missing in the first place (which I believe). I called Ducane, a few questions later they shipped out what was supposed to be 3 knobs and 1 handle, only got 1 knob. Tried again, only one knob. 3rd time is the charm and the woman I talked to the last two times said she would have the error corrected to reflect the proper part. Really their service was amazing and I'm thrilled with the grill. I splurged on a nice Ducane cover, I'm glad I did but this baby will get a parking space in the garage come winter, I'm in love with it!
36 of 41 found the following review helpful:
 Not the Ducane you remember Sep 22, 2009
By Brian
"Brian"
Ducane Affinity 3100 propane version arrived today.
All parts were in one box .. three major parts were dented or chipped.
Assembly instructions are good, it all went together in less than an hour even with a bunch of interruptions.
Alas, the only resemblance this has to my 15+ year old Ducane is the name. While I cannot tell yet about the quality of the burners or valves, it is clear that Weber seriously downgraded the quality of the cabinet and surfaces one expected from Ducane.
Overall fit was not terrific, and there were chips in the paint around the firebox - the area subjected to the most abuse and most likely to rust over time.
Three nice features of the old grill: one set of large wheels which allowed movement on bricks or grass, phenolic handles on the left and right of the lid which never got hot and a side work surface with a removeable cutting board which easily went into the dishwasher or allowed one to assemble in the kitchen and move to the grill.
The new grill has small wheels which cannot go onto grass and are rough on brick. The now common front bar to lift the lid gets rather warm, and requires you to put your arm right over the hot grill and subject your arm to the escaping/rising heat. The work tables of the 3100 got uncomfortably warm and are permanently attached to the grill requiring outside cleanup.
The fact that it is made (mostly? entirely?) in China is sad - Ducane was mostly US made in the past, and I liked knowing people were earning a real living here in the US.
I will be interested to see how this grill holds up - I doubt I'll get 15 years from it.
17 of 18 found the following review helpful:
Quality grill, easy to assemble Apr 30, 2009
By AustinScott
Last weekend I helped a friend put together a Charbroil grill. Altogether a very frustrating experience since it came FULLY disassembled and the instructions were difficult to decipher. So, I looked forward to this grill's arrival with a little trepidation. When it came (by the way, it's shipping weight is 158 lbs and not the 20 lbs in the description), the delivery person very nicely helped me bring it up to my second floor, despite his only needing to drop it off at my front door.
The difference between assembling this grill and the Charbroil is like night and day. The parts on the Ducane are quality parts. The gas controls are refined and made of brass. The instructions are easy to follow and, most importantly, the actual grill itself is already assembled (burners, top/bottom) so all you need to do is assemble the frame which holds the grill.
It took me about an hour to assemble it and I was working very slowly. The only thing I wish they had included was a tool to drive some bolts. I didn't have a socket set with me and it was a pain to use pliers. After it was put together I fired it up and the flame looks great. I can't wait to grill with it. It is a perfect size for the space I have.
Also, the Ducane cover is also high quality - heavy gauge and soft lining in inside.
7 of 7 found the following review helpful:
A Top Notch Grill at a Good Price! Jun 14, 2010
By Robert W. Jones
"Piquetone"
I bought this grill just three weeks ago. I am very pleased. I chose Supersaver shipping and it was delivered courteously right to my deck within two weeks with no shipping charges. The packaging was first rate, and assembly was very straightforward. I did it alone and it took a little over an hour. I needed an adjustable wrench, some pliers and a screwdriver. I'm not Mr. Handyman, but it was an easy job.
As I assembled it, I was very impressed with the high quality, excellent fit, and sturdiness of the parts. When assembled the grill is very attractive and is a quality grill. I am sure that since Ducane is now owned by Weber, that it could hardly be anything but a quality grill. When I fired it up for the first cooking session it lit without a problem using the electronic ignition and provided a high level of evenly distributed heat immediately. Follow the instructions about the installation of the propane tank, and pre-tempering the grill at 550 degrees prior to your first cooking session.
I also very much like the size of this 3-burner. It is perfect for my wife and I on a regular basis, but still would be fine for parties of up to a dozen or more. If you have no larger groups, using a 3 burner can save a bit of propane and this grill's size is just right for an average patio. Very compact and unobtrusive.There is a deluxe grill cover that is a must buy and fits the grill perfectly.
After 2-3 more cooking sessions,I cannot recommend this grill too highly. It is first rate, and a real bargain at the $299 price. It compares favorably with grills costing $100 to $200 dollars more-especially with the Super Saver shipping!
7 of 7 found the following review helpful:
Loving the new grill Mar 27, 2010
By Pauline and Mark
Bought this grill to replace an ancient one that cooked food by burning it. This grill does a great job. It cooks evenly and has plenty of room. The ordering process was very easy. No problems with delivery, they even called the night before to schedule a time and the delivery person was exactly on time. The grill was easy to assemble and all parts were there. The only thing we wonder is where to buy the replacement grease pans.
Kudos to Ducane for a well made, inexpensive grill and to Amazon for the great service. Can't wait till summoer to have a burger with fresh tomatos and vidalia onion slices.
See all 33 customer reviews on Amazon.com
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* Estimated shipping rate for US 48 states. Final rate calculated at checkout. |
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