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HomeCookwarePressure CookersDeni 9780 Oval-Shaped 8-1/2-Quart Electric Pressure Cooker |
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|  |  | | Customer Reviews: | | | Average Customer Review: ( 32 customer reviews )
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Most Helpful Customer Reviews
18 of 19 found the following review helpful:
Great customer service, but item quality lacking Jun 01, 2009
By Paul Ruzicka Our first Deni went dead after one use. Deni customer service (Keystone Manufacturing) was outstanding though. Since it was a large heavy item, all they required was for the power cord to be cut off and mailed back to them, at which point they sent out a brand new pressure cooker. Unfortunately, the 2nd one arrived with the plastic base pretty much shattered, although there was no damage evident on the box. No problem! Customer service sent another replacement out immediately with no questions. Unfortunately (again), the new unit died after only 2 or 3 uses (at least it lasted longer than the 1st one!). So while their customer service seems great, this particular pressure cooker seems to die pretty easily (at least at higher altitude of the Rocky Mountain region). The only reason I'm giving it 2 stars is due to the customer service.
17 of 18 found the following review helpful:
I like it Aug 28, 2008
By Gayle L. Koop I like it. I am new to pressure cooking and have had some perfect outcomes. A few things not quite as good, but think my inexperience was more at fault. I have had great customer service when I called with questions. I needed the larger size for my bigger family and I would definitely buy it again. Have had 2 times when the lid did not seem to seat quite right and steam was escaping. I had to drop the pressure and restart the process. Would like the lid on perfect every time on the first try. There is now way to know it will leak until it leaks but again has happened only twice with many uses.
11 of 11 found the following review helpful:
With through 4 of these! Jan 21, 2010
By Mark Thain I purchased the deni 9780 8 quart pressure cooker and all 4 were lemons. I like the looks and the features of the pressure cooker but they would only work 1 or 2 times and then it would die. This has got to be the worse pressure cooker on the market. Finally i told the deni rep to give me my money back that i think after 4 times that i should have got a good one. Dont waste your money on this lemon.
8 of 8 found the following review helpful:
never worked - returned for refund Oct 24, 2009
By Tim Stafford
"Guitar Player"
This product never worked properly. It never built up pressure as it should. Couldn't depend on it. The concept is great but the function was in the toilet
10 of 11 found the following review helpful:
"DO NOT BUY" Nov 27, 2009
By A. Gift For You
"Wilfredo"
Total Trash! Died when tried to cooked some beans!! Used about 3 or 4 times, the Digital display stoped working, then the entire item did not worked anymore, the worst i throw away the sales receipt!! i believe it had some sort of short circuit..
See all 32 customer reviews on Amazon.com
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