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HomeSmall AppliancesSlow CookersCrock-Pot 38501-C 5-Quart Round Programmable Slow Cooker, Stainless Steel |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 19 customer reviews )
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Most Helpful Customer Reviews
18 of 20 found the following review helpful:
 The warm function on this crock pot does NOT work. Nov 22, 2010
By B. Stoltzfus
"mega_click"
I purchased one of these crock pots because of it's programmable features and reasonable price. WHAT A MISTAKE. After a programmed setting the unit does go to the warm setting and the warm amber indicator lights up - HOWEVER - if you you manually put this crock pot on warm by pressing the "cook time" button - it gets real hot. I tested it with an oven thermometer to verify my suspicion and sure enough - when this crock pot is MANUALLY set to warm it goes to over 300 degrees (high).
I took it back for a replacement but the 2nd one did the same thing.
I contacted customer service (email only) and they gave me the royal run around with canned answers and proceeded to inform me after several emails, that I tested the temperature in an improper manner...
I returned the 2nd one also.
DO NOT BUY THIS CROCKPOT unless you want over cooked and/or burned food when MANUALLY using the "warm" setting. I'd have given this a zero star if that were available.
11 of 12 found the following review helpful:
Horrible product quality Jan 04, 2011
By Eric Carson
We have always owned Rival crock pots in the past, but somebody else must be making this brand 'Crock Pot' now, because the entire experience is different. Don't get me wrong, the unit looks very nice, and if High meant high temperature and Low meant low temperature, this unit would be a perfect fit in many kitchens. However, low means 212 degrees on this unit, which will scald your soups and burn your slow cooked roast recipe. Warm is the only usable 'slow cook' setting on the entire unit, and even that is over 180 degrees (and is the setting that doesn't have a timer on it). If you are looking for a timed 'set and forget' unit, skip this one. You'll come home to overcooked or burnt meals.
7 of 7 found the following review helpful:
 Crock Pot Delivers Dec 26, 2010
By hobobird
I ordered this as a gift for my oldest son. He has used it many times since receipt and loves it. Easily programmed, cleans easily and preforms as specified. No problems. He now has a hot dinner every night when he gets home. Important for a single guy that works hard every day.
The unit cleans easily and is dishwasher safe. Big bonuses.
Cooking temps are good and consistent and no worries about food being undercooked or burned.
The main reason I bought it was it's similarity to a unit I already own. It's just round instead of oval shaped.
11 of 15 found the following review helpful:
PURCHASE AT YOUR OWN RISK! Oct 27, 2010
By chelleisay
I had this crock pot for maybe 3-6 months when out of the blue it stopped working. The light would come on but it would not get hot. If I banged it against something or hit it a couple times it would come back on and stay on for the remaining time. However, a year later it no longer works. So the moral of the story is DO NOT BUY THIS ONE! I'm not sure if it was only a short in mine but I would not recommend finding out.
The only reason it got 1 star is 0 stars doesn't work!
2 of 2 found the following review helpful:
Horrible! May 10, 2011
By A
This Crock-pot is horrible!! As other reviews indicate, it does cook very hot. I have ruined so many dishes by cooking exactly to the recipe because it cooks too hot. Another issue I have with this is that you can only cook for 4-6 hours on high and 8-10 hours on low. I have many recipies that require cooking on low for 6 hours, which can't be done with this crock-pot. I am very disapointed and am now searching for another programmable crock-pot after having this one for less than 6 mos.
See all 19 customer reviews on Amazon.com
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