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HomeSmall AppliancesRice CookersBlack & Decker RC436 16-Cup Rice Cooker, White |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 44 customer reviews )
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Most Helpful Customer Reviews
34 of 35 found the following review helpful:
 Follow the instructions! (updated) Feb 08, 2011
By J. Martin
This rice cooker works perfectly if you just follow its instructions. Ignore other reviewers' advice to follow instructions on the rice package and their complaints that it sprays slime all over your kitchen. The first is what causes the second. It sprays only if you use too much water, but if you follow the cooker's instructions (which use much less water than the rice's own instructions), the most mess you will ever get will be at the lid's vent hole - nowhere else.
I have made many batches using the maximum seven cups of uncooked rice, and the results have been perfect rice with no mess beyond the lid itself (which is NOT hard to wash, by the way) each time. It's true that the rice gets slightly toasty on the bottom of the pot, but practically all rice cookers do that, and the toasty part tastes good anyway.
UPDATE:
I am copying a comment here that I posted originally under another review and then copied under most of the other reviews that complain about the mess:
When I made my first batch of rice with this appliance, I took your advice and laid towels all over the surrounding counter and floor. I even made a little tent over the cooker itself to protect the ceiling! I also started with less than the maximum capacity: four measures of rice instead of the maximum seven. I was very surprised to find no mess at all, anywhere, just a pot of perfectly cooked rice.
Thinking that the problem might appear when cooking a larger amount, I worked my way up in stages to a full pot: five measures of rice the next time, then six, then seven, filling with water to the corresponding mark in the pot each time. I still got no mess at all, ever, just perfect rice.
Then I tried something different: I put in four measures of rice, but I filled the pot with water to the 5 mark. About 20 minuted later I had white rice-water spraying on everything within a couple of feet of the cooker.
As I was cleaning up the mess and the rice was still cooking, I noticed that what was happening was that the water was boiling up above the level of the rice in the pot and spraying out through the vent hole. But that only happened when I used more water than the instructions call for. When I used the correct proportions, the rice had already absorbed enough of the water by the time it boiled that there never was boiling water higher than the rice was, so it never even reached the vent hole.
Some other reviewers have recommended following the rice instructions instead of the cooker instructions, and that is why people get the mess. Since the instructions on the rice package call for much more water than the cooker's own instructions call for, if you follow the rice instructions you will get a mess every time. If people like moister rice than this cooker makes, then they should cook it somewhere else. It is not the appliance's fault if it makes a mess when users don't follow the instructions that come with it.
23 of 24 found the following review helpful:
Good rice, but kind of messy Apr 16, 2010
By Prestoli
"prestoli"
My Salton rice cooker finally gave out after 8 years of use, and I replaced it with the Black & Decker Rice Cooker Plus. The good points are it is quite easy to use and can cook rice quite well. The disappointment to me is the cleanup.
Having used the Salton, I am accustomed to the starchy steam these types of cookers produce but I find this cooker to be messier than my Salton was. It "spits" all over its top, handles and even the surrounding coutertop are and floor (I have to line with paper towels to catch some of the sputter). I've tried rinsing the rice first and the performance was the same.
It is a big plus that the rice container itself is nonstick, but the lid takes some scrubbing, not just a light wash. I suppose this is a good value for the price I paid (under $30), but I think I may be upgrading soon to avoid that sticky mess.
9 of 9 found the following review helpful:
 Cooks good rice May 14, 2010
By Ellen
This cooker makes reliably great rice, and rather quickly. I have no complaints about its ability to cook rice. The problem is that it spews hot, starchy slime all over the place. It makes a gigantic mess. It's not worth it.
17 of 20 found the following review helpful:
Very messy! Apr 28, 2010
By Juliette R. Gish
This model makes exceptional and easy rice. But whoever the idiot was that decided it needed a carb (hole) should be reprimanded. Previous models with a bubbling lid worked just fine and avoided having a starchy mess all over your counter and floor area. I suggest lining the surrounding counter with damp towels, and one on the floor as well before turning this messy machine on.
9 of 10 found the following review helpful:
 Not good Mar 24, 2009
By Mr. R. S. Thomas
Just had the second one of these die after only 3 or 4 uses, same as the first. A false economy to go this cheap. I'll be looking for another brand.
See all 44 customer reviews on Amazon.com
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