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HomeSmall AppliancesFood ProcessorsBlack & Decker FP2500B PowerPro Wide-Mouth 10-Cup Food Processor, Black |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 38 customer reviews )
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Most Helpful Customer Reviews
40 of 42 found the following review helpful:
 Powerful food processor Sep 17, 2010
By AnnN
This thing is very large and very loud, but I guess that's expected being as powerful as it is. It has no problems slicing things up and is very fast.
Now for the cons. As someone else said in their review (of the white one)..." there's a crevice that's difficult to clean right between the rim of the lid and the rim where the chute meets the main section of lid". You have to dig it out when you are finished. It's an obvious design flaw.
I also agree with another reviewer who said the little suction cups on the bottom make this thing a real pain to move. I really think rubber feet would have sufficed, the suction grip is a bit much.
And did I say ... it is LOUD!?
23 of 23 found the following review helpful:
 Food Processor Jan 30, 2011
By Stan C
My wife loves this. There has not been any problems with this item yet. It is solid and easy to use and easy to clean. We are not chefs but there is a lot of potential uses. Great buy.
UPDATE 5/10/11: Not even into 6 months, the Post/Bowl Coupling that the blade attaches to has cracked. This appliance is not an every day user so the this part should not have broken. To replace it, I would be out about twenty-three bucks. I am going to pull the paperwork and see if it is still under warrantee. So, I have dropped the 5 stars to a one. I will update again when I contact the company.
FINAL UPDATE 5/17/11: When reading reviews, if someone must contact the customer service department due to issues, I take that review (bad or good) over any other review. I was not happy that I need to replace the part, and not too happy that it is on back order. But, welcome to the days where our purchases are made in other contries. I was very please with B&D's customer service. I did not have to prove that the damage was not my fault. I do not like having to contact costomer service, but if I do, I want it to be a positive interaction. I am putting this FP back to 5 stars. Customer Service gets an A+ and the product does a great job. I have, and will continue to buy their products. Thanks Rob! -- One of the 2 out of 2 that liked my review was when I gave the product a one star. Thanks for your time.
28 of 29 found the following review helpful:
 mushes instead of chops Jan 01, 2011
By OH MOM
HUGE Dissapointment. Yes the motor is incredibly powerful. However, the chopping blade is serrated and by the time vegetables acheive a uniform chop they are shredded into mushy juice instead of cleanly sliced. The reversable disk blade is too far from the chute and food falls sideways and doesn't shred or slice uniformly - when it does go through the blade - mush again. where the chute extends through the lid it is a food trap and the trapped food mush juice backs up and leaks out of the lid. Using the wide mouth chute feature is a hassle. The small mouth chute must be placed over the food in the wide chute and engaged to make the safety interlock allow the blade to be turned on. The directions that come with it really don't explain how the wide mouth is supposed to work. Bottom line - you won't get nice sliced food like what's shown in the picture - they must have done that by hand with a knife and chopping board. If you still need to try it out for yourself, save the packaging and receipt so you can return it. Black and Decker clearly never tried this at home before marketing it. They need to go back to making power tools and stay out of the kitchen.
18 of 18 found the following review helpful:
Black and decker Oct 11, 2010
By Tazlina Bahny
I only have one complaint about this machine. when the liquid reaches the lid it leaks out the side! not a well sealed lid at all. other than that it cuts and chops everything beautifully
13 of 14 found the following review helpful:
 Light On Its Feet!!! Jun 19, 2011
By Cordelia Brown
You gotta give Black and Decker credit for trying to bring nice, labor-saving small appliances to us at an affordable price. The PowerPro Wide-Mouth 10-cup Food Processor manages a practical range of slicing and dicing and dough kneading with its fairly powerful 500-watt motor, yet sells for merely 25% the cost of more professional models such as Kitchen Aid, considering there are less attachments such as separate grating and slicing blades, customized cleaning brushes, and hard-plastic spatulas. A standard round dishwashing brush with a stiff mustache for stubborn stains easily reaches into the hard-to-clean crevice under the lid most Black and Decker consumers complain of. As for the make-shift suction-cup feet, designed to keep the light motor base from walking during heavy processing tasks such as chopping meat or hard cheese, the best answer is to use the appliance only on an official kitchen counter top or similar nailed-to-the-wall surface. Also, make sure the feet are clean and not resting on any foreign objects that might break the suction. For lack of a better space in our residential motel room, we were using the PowerPro on our chest freezer until a scary brioche dough-kneading incident. The machine shimmied like the devil, jiggling the freezer so badly we had to move the processor to our large sturdy formica-topped computer desk with side-panel supports. Even then, the force of the revolving bread dough required one hand to stabilize the machine and one to brace the desk, which still shook enough to send the appliance flying! A hazardous flaw to say the least, yet not mentioned in the product literature. You'd think the manufacturer would opt for a boxier shaped base or weigh the thing down with some inexpensive ballast, but no, they opted for rubber feet. (Replacable by the way. Horrors!!) Luckily, dough kneading usually takes no more than a minute or two of continous processing, which might also pertain to food processors in general; most home cooks use them so infrequently, one might as well make do with a cheaper make such as this. We actually rarely make bread unless its a special recipe not sold in our local store. Another complaint concerns motor speed. The PowerPro can be shifted to "Low," a nice feature if you want to use it for mixing cake batters and other things that demand a gentle hand. Although the motor changes pitch, we were unable to notice any appreciable difference in speed between "High," and "Low," even during tasks that create more torque. The sloped bowl helps keep food from clinging to the sides, yet is actually about 8-cups capacity, not 10, according to the limit line. Still a good size, but we have yet to try out the other blades. One good way we heard of to test the metal chopping blade is to see whether it will make confectioners' sugar. Simply add 2 teaspoons cornstarch to 2 cups granulated sugar and grind away.
See all 38 customer reviews on Amazon.com
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